SH is improving but logos are not!

DEEPBLUE ,
there r already so many awesome logo designers in SH.
I THINK THEY ARE REALLY DOING WELL … AND I BELIEVE THEY WILL SHINE THE IMAGE OF SQUADHELP & MARKETPLACE VERY SOON! WISHES & GOOD LUCK!

1 Like

Hello All
@TheCollective wow 5/5, that’s amazing. I am at 4.7/5 cause I have done so many… I see some here I have done such as RiseSprout, ScoutBench. It’s an amazing experience on SH designing domains but I have got to say that I can’t be perfect given my amount of domains designed which I can’t disclose… What would make things better is feedbacks before a design and after a design that is not good or up to standard… Sometimes some domains have no meaning or information or details as to what you what which makes it harder hence why some of ya’ll complained about just seeing fonts…I have done that sometimes which most received Love It and few received NO which I had to re do cause feedback was now given. A domain with no information of field of industry is like participating in a Naming contest that has no brief and the owner says he/she wants a name…Basically you would just say anything as a name because you don’t know what he/she wants hence some designs. So communication is what helps a lot. Because you have a domain with no information doesn’t mean you would receive a top notch design, sometimes you would sometimes you will not.

I have read some comments here, some hurts and some inspires, well it’s the work so far
I have spoken to SH sometimes about increase in pay and it’s still under the books so let’s see cause an increase would result in better creativity just like when the contest win amounts were increased. I can’t disclose the pay amount but if some of you know the amount paid, you would understand. This doesn’t mean I stand with bad designs, No, I want you all to understand sometimes how the process is.

SO TRUST ME, WE ARE TRYING OUR BEST AND PLEASE BEAR WITH US. For me, I always re do “NO” ratings designs. Thank you…

P.S it has really been a long while here.

12 Likes

Hello Everyone.

First off I just wanna say thank you to SH for the opportunity to design domains for marketplace sellers.
If you have noticed, I have relaxed from contest participation and focused full time on domain logo designing giving opportunity/room to more people to participate in contests.

I didn’t read a lot of comments before airing out my first comment but after reading everything, I just have to say in my own opinion that I feel very offended and attacked on. I am also speaking for other designers too who don’t usually speak up with the fear of SH cautioning them or removing them from the work, this includes me too.
@TheCollective a big thumbs up to you for being at 5/5 ratings, I am around 4.65-4.75/5, I range within that figure. So sorry for the mix up.

I have designed so many domains and by so many I mean MANY and in all I have less than 40 “No Thank You”. Now the problem with all these I have read is “communication” with the designer-seller, In contest, you are able to communicate with the CH and he/she pours out ideas and direction to get a perfect name/tagline/logo.
Some of your domain names have no meaning, no direction, no details, absolutely Nothing and would want an amazing/outstanding design because you want it to sell, because that’s what you majorly care about. Some of you want logos as outstanding as logos that costs over $200-$1000 or even logos as outstanding as contest logos without knowing the cost per domain logo we are being paid. It is really really low, and when your domain sells, we get absolutely no commission from that sale.
For example, I designed the domain 0NE.com that recently got bought, I have forgotten the amount but I know it’s a large amount given the fact that’s it’s a 3 character domain. I spent my quality time on that logo and redesigned it 3 times I think to what the owner wanted and when it got sold, I didn’t even know. For that large amount it was sold, I was only paid the usual amount for logo domain which I am sure most of you know the amount and knows that it is really low. Cloud brokers/advertisers was introduced for domain owners to broker a deal and have them advertise for you for a sale, imagine having that and telling the broker to go heaven and earth on the advertising and when it get’s sold, only you gets the full cut and the broker being paid the usual amount. Domains here are more than $2000 per one ranging on it’s value and we are being paid less than 0.25% to design it. The amount gotten from that 0.25% of that $2000 is the same amount paid on every other domain no matter the selling price.
I focused more on quantity due to our limitation hence why I said I have designed so many. I don’t take this as a part time or a leisure, I take this as a full time job because it is and I spend most of my day on it.

Communication between sellers and designers would make things so much better, for now it is so one sided and some of ya’ll are making it seem like as the tagline “customers are always right” which is wrong. I don’t deny the fact that there are crappy designs out there done by some of us, I included due to creativity block, sure they are but at the same time there are crappy names that makes no sense and I asked myself how was this even approved by SH? but it’s not my business as I am to deliver an outstanding design to a crappy name. Some of you are top tier creatives on SH and I am pretty sure you have received several “No Thank Yous” that you seemed was right. The same case applies here.
I have told SH that instead of giving time limitations to those on lower ratings, rather reduce the amount of domains they can assign in a day, just like the way contests are and let the higher creatives be able to assign more, that way, better skills better earnings which is what the world is today.

Designs are seen from different perspective, what MR. A likes is what Mr. B would not. SH and @Grant I think it is better for us designers to deassign some domains that we don’t like again or keep receiving “NO” after redesigning and the payment returned, that way another designer’s perception may and will be correct for what the owner wants. Another is to either increase the amount paid to logo designers or commissions should be given on whatever domain that was designed that was sold, at least 5% because it is through our design that attracts the buyer, The best looking thing is what attracts a buyer and why he/she can start a company or website. This would give creatives more drive to design better. Thank you @Commulinks, I feel you understand us designers to some point. Thank you @Grant…wow this was a long write up :slight_smile:

8 Likes

Thank you for designing my logos RiseSprout and ScoutBench :slight_smile: As a 5/5 designer here I could design my own logos, but i do not get PAID to do that, so i let other designers get the job so at least someone gets paid :slight_smile: I know the fee as you discuss and it is outdated and unjust. I will continue to push for us creatives. As a whole graphic designers are always underestimated, even my friends expect me to do things for free but they’d never ask a plumber or electrican friend to do something for free. Our skills are worth a sustainable price increase :slight_smile: All the best

10 Likes

I think it was @Edukar who had the excellent idea of SH changing how logos go live by giving us the ability to approve a logo before it goes live. I hope @grant saw that recommendation and brings it to the team. That would solve everything. Then, our logo redesign credits would only be used for logos we just would like to refresh.

6 Likes

The idea was not mine, but I like this approach! In addition, I would like to choose to display the style image, and not only the logoat the WLM page.

3 Likes

Awe, sorry to whomever had that idea but it was a really great idea. And yes, Edukar on the lifestyle image on our WLM page.

On another note on WLM, I still truly wish that buyers could :heart: those, too so we know those stats and I wish the description of the name was higher up on the page like they are on our regular premium pages.

4 Likes

Given the fact that WLM pages are visited by a lot less than the SH, I get the impression that they were created only to amuse our pride. Lest it be excruciatingly offensive that not all of our domains are approved for the premium market. But I sincerely want the WLM pages not in words, but in deeds, to take part in Marketing Exposure

3 Likes

Ohhhhhhhhh yeeessssss I agree!

Others have said they are getting a lot of traffic on theirs but I have no idea how. (I think Blue said type-in traffic but I still don’t get that because in stats the number of views don’t show that kind of traffic for me and I do have high type-in traffic but not views on WLM).

In months I’ve had just a handful of views.

2 Likes

Just today i blue buttoned is it possible to give logo designer bonus when domain sold, they said will tell the team about this, BUT i am also thinking that seller should be able to rate the logo before going live. So when any creative doesnt like the logo, then she or he can ask designer to redesign it.

3 Likes

Well this would be great but on the downside, it would delay payments for the designed domains.
Some domain owners have plenty domains and might not have the time to approve all designs seen and instead would just love a design to be up there that fits the criteria. I have so many domains that have not been rated.

After a domain is designed, it takes 7 days after the design was uploaded before a payment is issued to the designer… Giving the ability for sellers to approve designs first would only delay the payments more because not just you guys alone but so many sellers might not get the time to approve and if a design is not approved yet means no payment. The same way you have contests that the CH chooses no winner and sometimes rates nobody which then ends up in a split award situation that can drag on for months after the contests has ended. Also that ability would mean that there is no use for rating a design anymore because any design that you approved means you “Love It” and anyone you disapprove means “No Thank You”. Imagine a CH in a contest having to approve your entry first before it enters the contest and still not choose it as the winning entry, it’s better he/she gives you a “No” and you be on your way or try again with another entry.

A simple solution, If you don’t like a design, simply rate it “No Thank You” with a note as to why you don’t like it and opinions to make a better one. This way is faster and you might not use your tokens of “Redesign”. Plus do also give some time for the designer to redesign your domain after a “No”, It might take some days but rest assured due to the limitations and timeframe on assigning new domains to design that SH has done, most logos you consider bad are getting redesigned.

I would also like to state that the payments for each domain designed is relatively too low so sometimes don’t expect an outstanding design most especially if you gave no direction/meaning/multiple industry usage, because when your domain eventually sells for whatever amount, no commission is given to the designer. So do consider that…Thank you and God bless.

Give it time max 2x24 hours, if no action from seller then design will be automaticly approved. I dont know but i am afraid bleh design may turn off interest from potential buyer.

3 Likes

Yes. By way of example, I had a redesign done of one of my older names where the logo was actually confusing and hard to read. It looked as if there was another letter. Well, since I have had that logo redesigned, that name is getting a lot more attention.

I would also like to suggest to SH that perhaps there be a way to ensure that logo designers have read the notes we do send. Maybe like we have in contests to click on the NDA. Notes are still not being read by all designers and it is causing them more work (less profit). Some of the designers are doing such an excellent job, though! And if sellers are not adding notes, there should be something for that, too.

So, now we are up to these suggestions for SH:

  1. Let seller “accept” the logo before it goes live (I’m sorry, but the delay in payment is not a reason not to do this. Everyone has to wait for payments on SH - for everything).
  2. Add a way that logo designers need to acknowledge that they read the notes
  3. Don’t let sellers submit to go live with their domain without adding a note for the designer.
4 Likes

i think good logo may boost sales, bleh logo may turn off potential buyer interest.

6 Likes
  1. designer assign a project (domain) for the queue.
  2. designer will have 1 day to upload the first design.
  3. seller will have 5 day (you name it) to review the design.
  4. designer can de-assign that project, because design is really subjective. good for one, doesn’t means good for other. If de-assigned, that project will be back to queue, so other designer can assign it and seller can get a design they are looking for with other designer.
  5. if designer de-assign a project, that designer can not assign that project anymore, forever.
  6. after seller approve the design, then the design automatically live and designer get the payment. Before approved, no design shown on the domain itself.
  7. if seller doesn’t approve on the time given (in this case 5 days), then the design automatically approved and live.
  8. no payment for designer for un-approved project.

so the point is :

  • seller can check and approve the design before it’s going live. if seller don’t like it, then just ask the designer to de-assign it.
  • designer don’t have to put a lot of time “forcing” a style which is not his/her style. for example, seller want the logo to be like an illustration type logo, like a cute dog biting a bone jumping on a fence. some designer can design it really good, but some don’t. the same as if seller want the logo to be like a custom typeface, some designer can do it superb, but some don’t.

i think it will be better that way… well, at least for me… :slight_smile:

4 Likes

Designers deserve to be rewarded by bonus when a name sells. and I believe this is the best way to motivate them to do better logos.

9 Likes

LO
VE
TH
IS
thanks so much.

4 Likes

Oh my gosh, Blue, I am so glad you keep posting. I have to say that unfortunately, I have to agree. I don’t know what is happening but similar situations here, too. While some designers are stellar… you know the drill.

@Grant, this really needs looking at.

4 Likes

Oh wow, this thread turned really brutal :pensive:

I think I’ve requested a change on half a dozen logos out of 5,000ish (because of a spelling mistake or error). I’m one of those that thinks “it’s just colored font!”.

To the logo designers, I’m really happy with my logos, thanks for your hard work (for a pittance).

5 Likes

Thank you, it’s completely brutal but I understand…

Guys I am sorry for some of the frustration that some of the designers may have caused, I included. I make sure to re do every “No Thank You” I receive and currently I have no recent “No’s” in months, But please STOP treating Domain logos as Contest logos, it is totally not acceptable.

We know the design format and context given to us by SH before we started this. Simple and minimal, no too much details. SH has been doing this way before us and they weren’t perfect, so as us too we aren’t perfect. What I agree here is the ability for a designer to deassign a domain he/she doesn’t like and has received No’s on them.

2 Likes