Member Tier Levels

So I finally got 50+ premium names up. Under the member tier levels that would be silver. On the page that describes tier levels, it says you can see your current tier level and bonus from with in your dashboard.

Where on the dashboard do I find it, and get access to the 50 bonus coins and 5 superboosts? Support didn’t know either and is checking with their development engineers.

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I recently made Silver and had the the same questions. In my experience, SH sent me a congratulatory email shortly after (within a week) and the coins were deposited to my account. I haven’t used any boosts yet so not sure if SH keeps track of how many of the free boosts we use.

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@BrandCamp Thanks for your reply. I’ll keep a look out on the email from SH. So now I am off to get 49 more to make it to gold. :slight_smile:

That’s the spirit :slight_smile: good luck to you!

They have now fixed and tier level and bonus are showing up on my account.

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What kind of turnaround are sellers seeing when requesting logo revisions? I requested a new logo for a name right after the member tiers were announced, but it’s been pending since May 5th. Are all logo revisions delayed, or just the ones requested using tier benefits?

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Zero out of 5 i requested have been done.

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Did you guys see the new data analytics for your portfolio?
Also, all my SH registered domains’ prices have automatically been increased from minimum possible to a new minimum. Did you guys experienced that too?

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Hi ALDaisy1,

Requested logo revisions go automatically back to the original designer. So this is a problem with that designer not seeing your request on their dashboard.
There is no notification to the designer that a logo revision has been requested, all there is, is a pull down menu and you have to select the “redesign requested” list.

I’m new to the design marketplace so only seeing the system through fresh eyes.
I have only had one request for a redesign in 100+ logos and i resubmitted it straight away as i wanted the domainer to be happy and keep my 4.92/5.00 rating :slight_smile:

Secondly, once a domain is approved for the premium marketplace on your end, us designers have 48hrs to design your logo and submit. So it should take no longer than this. If the assigned designer is taking longer than this I would blue button and the team will find out if the designer has a good or bad rating and not assign them as many logos. Bad ratings get let assignments.

I hope this helps :slight_smile: And i wish i could help more

Regards, The Collective

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Thank you for the explanation @TheCollective! I can see how a designer might not see a redesign request in the situation you described. I’ve only requested one, hopefully it will eventually be noticed by the designer. New names are definitely getting logos quickly, I haven’t seen any delays there.

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