How Would You Improve The Site? (Cont'd)

Thanks for your feedback. We will add this to our roadmap and will work on this in the near future

4 Likes

@grant I wrote about this a long time ago, but it would be great to implement something:

1. Add My completed logos to the section, next to each domain - notification icon, when clicking on it, the seller receives a notification on the site in his account and in his e-mail, for example with the text: “Dear seller, please rate the logo for the Example dot com domain, because it is important for the designer.” This is important because sellers often miss domains or forget to rate domains, this is important for both the overall rating and the bonus if the logo is Love It. Because there is no way to remind sellers about it.

2. Forbid evaluating logos, as well as demanding logo redesigns, if the domain was bought by a new seller on the wholesale market. I don’t understand why if the designer spends time and implements the wishes and ideas of the first seller, after which the seller rates the logo as Love It, after some time this seller puts the domain on the wholesale market, the second seller buys it and if he doesn’t like something about the first logo idea, it may change the rating or require a redesign. This is not fair, why do new sellers have the right to judge the logo and idea that was implemented for the first seller? Ban it, or if a new seller buys the domain on the wholesale market, the logo that was created for the domain is removed and the domain becomes available to all designers who can create a new logo and get paid for it, or if a second seller requests a redesign, the designer gets for this payment. Everything is simple. Imagine the situation, if a certain domain is transferred to new sellers through the wholesale market 5-7 times in a few months, then should a designer create 5-7 logos for free? Agree, this is not very fair.

3. When a logo redesign comes in for a designer, for some reason they don’t give 48 hours to redesign the logo, but always less, around 30 hours. Please fix this, may be a bug or wrongly programmed.

4. For very old domains, why is it not possible to write to the seller in the chat if the seller has rated the logo as Ok, or Don’t Like it. Allow designers to write for very old domains in a chat with sellers.

5. Integrate the Logo Shop. I described details here a long time ago - Proposal to integrate Logo Shop

Thanks!

2 Likes

I see that now the PayPal logo is displayed on the domain landing pages, which is great, however in case of higher-priced domains the PayPal payment method is not available, but the PayPal logo is still there on the landing page. So if the PayPal payment option is unavailable, then don’t display the PayPal logo on the landing page.

1 Like

Hello, team!
I kindly ask you to return the opportunity to buy superboosts for points.
Previously, such a service was available for 2000 points or 4 coins. This is not the case now. And this is a very sad fact for those who earn points by participating in contests.The points are becoming less and less used, which is upsetting

2 Likes

Currently, the lowest price that I (and I assume other sellers) are allowed to price a name is 2199.

Still, there are 1000s of legacy names on the marketplace listed far below 2199. I’ve seen prices as low as $999:

Allowing legacy names to continue to be listed well under 2199 while denying new names the same opportunity could give these legacy names a pricing advantage in the low-tier category.

Therefore, I’d suggest either:

a) allowing new names to be priced competitively with legacy names

OR

b) setting 2199 as the marketplace minimum across the board, and bringing the price of any legacy name under 2199 up to 2199.

Thank you

6 Likes

100% agree. IMHO, these names should’ve have been bumped up to the minimum pricing. The way it is now, it anchors certain buyers who may see the price, and that’s the price they compare the rest of the names to. Which more often will result in a lower priced sale or no sale at all.

3 Likes

I discovered a name approved where Squadhelp Commission was 30% of Selling Price now changed to 35%.
2 weeks after contacting support. It’s yet to be fixed. Now I have found another 1.
I guess I now have to check all 100+ names I own 1 after the other… :neutral_face:

2 Likes

Please @grant consider translating the Squadhelp website into multiple languages, such as German, Spanish, French, Italian, Japanese, Polish, Korean, Chinese etc. Maybe not all the strings, but at least the domain marketplace interface and domain name landing pages.

All the leading domain marketplaces are available in multiple languages. GoDaddy, Dan, Sedo - they are all translated into multiple languages. I guess it would be very good SEO-wise.

3 Likes

I sold an SH-owned domain 2 weeks ago, but it is still live on Afternic. I have already messaged support about this issue two times, but they don’t understand the problem.

If someone bought this domain on Afternic then you wouldn’t be able to deliver it (since this domain has been already sold), which is against the Afternic terms. Only SH can delete this domain from Afternic, since it was an SH-owned domain.

Are you sure that you always delete the sold SH-owned domains from Afternic promptly? Is your whole Afternic portfolio up to date? If not, then that’s a huge problem. @grant

@Bence_Ur I have shared this with our marketplace team. The sold domains are removed from Afternic however there can be a bit of lag since the integration is not real time. We will look into this and take any necessary action

1 Like

Maybe it’s not your Afternic listing, I don’t know. But I still see this sold SH-owned domain on Afternic. The support keeps saying that the domain has been already removed from Squadhelp, and I only see the cache. But I am not referring to the Squadhelp listing. Of course the Squadhelp listing was removed. I am referring to the Afternic listing on https://www.afternic.com/domain/example.com (where example.com is the domain name). If example.com is really removed from Afternic, then I should see a 404 - not found error on the https://www.afternic.com/domain/example.com page.

It’s important to remove all sold domains from Afternic immediately to avoid double-selling.

(I sent you the domain via PM.)

Seeing the sales report is why many sellers still keep faith with Squadhelp knowing that sales are still happening, despite the terrible results many domain portfolios are experiencing (sales wise) on Squadhelp.

If you decide to make changes , consider the following:

  1. Don’t show ‘installment’ sales in the recently sold dashboard. Only show completed (fully paid) sales.

  2. Don’t show real time sales. Showcase sold domains after 2 weeks or more.

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It’s funny you posted this as I was just coming over here to post about this. I saw some of the unauthorized reports on Twitter and while I don’t blame SH for having to take action on this issue, I wish that it hadn’t been to keep that data from everyone, although they say they may make it “Partially available to a limited set of users.”

Throughout my time on this platform, I’ve seen SH have to take so many things away because of people who don’t play by the rules. It always seems best to just deal with the people who did it. And then maybe make an announcement that re-states what we are allowed to do and not allowed to do when there are offenses. But I imagine SH is getting tired of being our nanny and so I don’t blame them. People should not have been reporting platform sales as they have. So part of my message I guess, is: please stop it, whomever is doing it! I’m tired of losing valuable information!

1 Like