I think it’s a good move to define the commissions and I’m also glad you guys recently decided to include the withdrawal fee as a part of the commission.
I looked at the page with the unique benefits. It looks good. I wanted to address the traffic issue though. Comparing SH’s traffic to other marketplaces’ traffic is an apples and oranges type of comparison. As opposed to the sites you guys compare SH to- 100% of the people who go there are looking to browse through a marketplace and possibly buy a domain. However, most people who come to SH don’t come here for the marketplace. They come here for the contests. The marketplace is a feature within the site and an upsell for most of your visitors and that, in my opinion, is also the reason why domains at the moment are only selling in the low $X,XXX range while at other marketplaces they’re selling in all ranges.
So… because most people who come to SH aren’t looking to buy a domain- the traffic comparison is problematic and the other sites traffic is better from a domain seller’s perspective. It’s more targeted and geared toward clients who are expecting to spend $XXXX or more on a domain purchase coming in. The existence of the contests within SH serves as a competition to the marketplace because it’s a cheaper alternative that gives potential buyers hundreds of options of available domains to choose from and that’s a problem other marketplaces don’t face. Sure, people can pitch domains from the marketplace in contests- but most CHs don’t expect and won’t be willing to pay for a marketplace domain because it’s a big expense that they weren’t thinking about making.
There’s no doubt that SH’s marketplace is a unique marketplace that has some significant benefits over other marketplaces. But I think that you guys need to be aware of the inherent conflict the contests and the marketplace have and think how to tackle it in order to maximize sales and revenue.