Great service, my first time using. A couple of issues with my contest submissions.
I paid for the premium $399 service, which claims that entries would be checked for copyrights. I thought this would save me some headaches and disappointment of checking on great sounding names, only to find they are already taken and trademarked. However, many of the submitted entries were not checked for trademarks My first and second choices were both trademarked
Second, for the premium price point I am supposed to get 1000 entries. But there were only 600 Why didn’t I get 1000 like advertised?
So as great as your service is, I feel a bit misled. I didn’t get what was advertised on your sales page.
What is the official SquadHelp stance on this? Surely other customers must have had the same problem / pointed out the same thing?
Do I get a discount on my next contest or something? Feeling a bit cheated.