I’d like to see buyers transfer instructions collected as soon as they make payment. This seems to be an ongoing issue that has/can create long wait times for buyers to receive the domain and in turn sellers to be paid out for their sale. In some cases sellers have to wait up to 10 days before transferring and then wait longer to receive their funds.
Consider either requiring the buyer to provide transfer details while they are checking out… or squadhelp to request their transfer details immediately upon the buyers payment being made (same day). The details can be secured by squadhelp and held until after buyer payment clears. Instead of squadhelp going on a witch hunt to get the buyers transfer instructions.
Payment/transfer should be able to be completed in most cases within 48hrs max.