Based upon feedback from Creatives and Contest Holders, we have made some updates to the Domain Registration process.
Here are the highlights:
- You can now report a registered domain at any time (even if it has been more than 30 days since the entry was submitted).
- Once we receive a report of domain registration, we follow the below outlined process:
a. We will first check if the “Who Is” information on the domain matches the Contest Holder’s information. If the information matches, we will send a notification to the CH reminding them of their commitment to compensate the creative if they registered the name.
b. If the “Who Is” information does not match, we will still send a notification to the CH as long as the entry was submitted less than 30 days ago to their contest. This notification will be first shown in the form of a popup in their contest page. If the CH does not respond to the popup notification, we will send them a follow-up email notification (as long as the CH has not opted out of receiving email notifications). Note – a CH can only opt out of receiving email notifications about domain registrations if they explicitly confirm that they are aware of the compensation policy and that they do not plan to register any names from the contest.
c. In case of both scenarios above, the CH is prevented from selecting a contest winner and closing the contest until they have contacted us about the reported domain.
Even though we have the above steps to handle domain registrations, we recommend protecting your best names by registering them yourself and adding them to your My Owned section. You can also submit your favorite names to Instant Domains–and if they are approved, Squadhelp will protect them by registering the domain.
You can read our updated policy here: