Messages from contests that come through to my cell phone via email come through as a huge HUGE mishmash of html. When a CH comments on a contest or sends a comment on an entry, I cannot read those messages. I reported this to SH but they need a screen image and I have no idea how to do that from my phone. I have a droid. Anyone else having this problem? It’s been going on a while and it is seriously annoying. I want to be able to read those messages from my phone. It works “sometimes”… actually RARELY…if I quickly hit “load more” in my email. It’s fine on my computer, just not my phone. My phone is pretty new, too.
@Commulinks I haven’t had that problem, but to screenshot from your phone, you usually just hold down the power and volume down button at the same time for a couple seconds. Hope that helps.
Thanks, I will give that a try!
I have had that happen frequently on my tablet (Fire) email. Don’t know why,and it seems random…not on every one.
Hello - Our customer service team is ready to help with this issue. They will need a screenshot and a bit more information about the device you are using. You can reach them via the Blue Button on any page of Squadhelp.com. Thank you.