Managed Contests are quite complex. Because of the nature of the service, they are usually larger companies with multiple stakeholders.
In many cases the Contest Holder is highly engaged in the rating process. Also, we have daily engagement with the Contest Holder to keep the Contest Manager aligned with the Contest Holder. However, because these are multi-stakeholder projects, there will always be differing opinions.
Unfortunately, we do not provide written comments on every submission. However, it is our goal to rate at least 70% of entries in naming contest and 80% in logo contests.
The goal for a Manage Contest is to ensure a successful contest for our Contest Holder, and to ensure that our Creatives receive enough feedback during the crowd-storming process. We will continue to think of ways to make sure we are meeting these objectives.